can I exchange my 64 bit Office2010 Pro Plus license to a 32 bit Office 2010 Pro license, do to an incopability issue with Prophet5 ?

Hello

I have downloaded this version of Office2010 for troubleshooting purposes.

My company have purchased a license of MS Office 2010 Pro (64 bit) Plus - for Windows7 Pro (64 bit, freshly formated) not to long time ago, but I could not make it fully work with Prophet5 (licenced Office add-on) in the 64 bit environment.

Downloaded the Office 2010 (32 bit), installed on other PC MSW XP (32 bit, freshly formated) and got all the features reasonably well working together.

My question:

- Is there a chance to exchange my 64 bit Office2010 Pro Plus license to a 32 bit Office 2010 Pro? As per my basic knowledge about it I won't be able to install a 64 bit apps in 32 bit mod?

Please let me know, I am looking for your positive respons,thank you in advance. Atila Biber

Answer

You don't have to exchange your license, just the installation file. When you buy the retail copy of Office 2010 on CD you get both versions with just a single product key. For downloads, you have to find the other version of the download file. In this case it is my understanding that the academic version normally downloads 32bit (people who were looking for 64 bit had an almost impossible time finding it).

Office does not allow you to mix 32 bit and 64 bit installations on the same machine, so you will have to completely uninstall one and reboot, before installing the other.

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sent emails bounce back with error message

Server error: '550 Please configure your mail client to use authentication.'


Answer

Try the following steps and then verify if you’re able to send mails.

1)   Open Outlook

2)   Click on File > Info > Account settings > Account Settings

3)   Click once on your email account and then click on ‘Change’

4)   Now click on ‘More Settings’ > ‘Outgoing Server’ tab

5)   Check the box which reads ‘ My outgoing server requires authentication’

6)   Click OK

7)   Now click ‘Next’ and then on ‘Finish’

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Outlook e-mail font size

When I reply to an e-mail, the font is extremely tiny even though it is set correctly. The incoming message font also changes to extremely tiny and hard to read; I have to enlarge it manually.  How can I fix this problem.




Answer

Try to change the font size for the replying and forwarding emails and check if it helps:

·         Open Outlook

·         Click on File< Options< Mail< Stationery and Fonts

·         Under Signature and Stationery window click on Personal Stationery tab

·         Under Replying or Forwarding Messages group click on Font and set the appropriate font size and click on Ok.

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Error 1935 or 2908 when installing Office 2010 - here is the solution!

I have Windows 7 Home Premium on a Acer 1410 that I've been trying to install Office Professional Plus 2010 for days, trying every fix I could find. I was getting installation error 2908. Pressing ignore a bunch of time ultimately resulted in error 1935 and a consequent rollback of the install.

Following a Visual Studio installation error thread, I was finally able to determine the cause. C:\Windows\servicing\TrustedInstaller.exe was missing as determined by trying to run the command sfc /scannow and getting "Windows File Protection could not initiate a scan of protected system files." error.

I was able to get another copy of TrustedInstaller.exe from an equivalent laptop and restored the file. This wasn't easy either - I  had to change ownership of the C:\Windows\servicing folder to the Administrators group before I was able to copy the file into it.

After restoring the file and rebooting, I removed .Net Framework 4 with Add/Remove Programs and rebooted.

After reboot, I installed latest .Net Framework 4 and rebooted again.

After all this, I was finally able to complete Office install - Woo Hoo! At least I didn't have to reload Windows...

I suspect that my anti-virus software must have thought that TrustedInstaller.exe was a virus and deleted it - I found that issue in other googling.

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Office 2010 Professional Plus Trial Installation error 25004

I downloaded and attempted to install Office 2010 Professional Plus Trial. I get an error:

Microsoft Office Professional Plus 2010 Trial encountered an error during setup.

Error 25004. The product key you entered cannot be used on this machine. This is most likely due to previous Office 2010 trials being installed (System error: -1073422308)

How can I install the trial version?

Answer

If you had the Office 2010 beta installed, please remove all traces of it, this includes add ins that you might have installed such as the Outlook Social Connector or Outlook Hotmail Connector.

Also try clearing out your temporary Internet Files.

Click Start, type: %temp%

Hit Enter

Delete the contents of that directory

Restart and try installing again.

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