2012年2月8日星期三

Word2010 Crashes when printing


We have a dell 5110cn printer we set as the default printer, I opened word in safemode and there are no add-ons that are screwing it up..yet when we try to print a document on our co-workers computer it crashes immediatly. We just downloaded the latest drivers for the printer aswell.


Answer
Are the computers connected to a domain or workgroup?
Does the same issue occur with other Office applications?

Change the default printer to XPS document writer and verify the status.
Provide detailed information regarding the error for Word crash in Event Viewer using the steps givenhere.

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